While the core business of ARCS is technology we are fully aware that the use of technology is only of value to our clients if its application is adding value for that client, be that solving a problem or improving efficiency of processes. Hence our starting point in any consultancy is to ensure we fully understand what the client is seeking to achieve.

We have well proven processes which ensure we deliver the client’s specified outcomes.  A key aspect of the processes we apply is close involvement of the client’s staff from go to whoa.  This assists in maintaining focus and impetus on the project, in addition to enhancing the knowledge and skill of the client’s staff

• Our projects typically follow the System Engineering “V” model, which is;
• Requirements capture and Concept of Operations
• Prototype/Proof of Concept Evaluation
• System Implementation and Testing
• Staged Delivery, Implementation and Commissioning
• Support and Maintenance

A key difference is our ability to “think outside the box” and in conjunction with our clients provide innovative solutions that solve their problems.  This is evidenced in many of our projects with recent examples being level crossing protection systems developed for Aurizon and the current and temperature monitoring of power feed cables developed for Sydney Trains.

Our team is able to undertake all aspects of projects.  In addition to providing technical services we can also provide the services necessary (e.g. Project management {including change management}, stakeholder consultation, training, provision of manuals, business justifications, asset management plans and strategic advice in relation to integration of current and future technologies with legacy systems) to ensure the “whole of business” approach which is essential to project success.

Another key value adding aspect of ARCS is that unlike larger organisations the senior staff in the ARCS Group are “hands on” and are closely involved in all aspects of projects, thus ensuring the required high levels of skills and experience are brought to bear.